Gong is a revenue intelligence platform that captures customer interactions and provides valuable insights to empower teams in making data-driven decisions. By replacing opinions with data, Gong enables businesses to make informed choices and drive revenue growth.
Gong is a revenue intelligence platform that may not be ideal in terms of GDPR due to several reasons. Firstly, Gong is a non-EU company, which raises concerns about the jurisdiction and protection of personal data. Secondly, the platform captures customer interactions, potentially violating the principle of data minimization by collecting more data than necessary. Additionally, there may be concerns regarding the lack of explicit consent from individuals whose data is being captured. Lastly, Gong may not fully fulfill data subject rights, such as the right to erasure or the right to access personal data. Alternatives to Gong that prioritize GDPR compliance include Chorus.ai and ExecVision.
