Intercom is a platform that aims to make internet business personal by offering faster resolutions, higher customer satisfaction (CSAT), and reduced support volumes. It achieves this by combining the power of automation and human customer support.
Intercom is a platform that helps businesses provide personalized customer support through automation and human interaction. However, it may not be ideal in terms of GDPR compliance due to potential violations of data minimization, lack of consent, and failure to fulfill data subject rights. Alternatives that prioritize GDPR compliance include Zendesk, Freshdesk, and Help Scout.
