Podium offers a range of user-friendly tools designed to help local businesses increase their customer base and enhance customer experiences. With features for growth, communication, and payment management, Podium simplifies lead conversion and customer management processes.
Podium is a user-friendly tool that helps local businesses grow their customer base and improve customer experiences. However, it may not be ideal in terms of GDPR compliance due to potential violations of data minimization, lack of consent, and failure to fulfill data subject rights. Local businesses looking for GDPR-compliant alternatives can consider tools like Zendesk, Freshdesk, or Help Scout.